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Cancellation and Refund Policy

Introduction

This Cancellation and Refund Policy outlines the procedures and conditions under which you may cancel your subscription and request a refund for services provided by SoccerStars. By using our services, you agree to the terms of this policy.

Cancellation Policy

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the services until the end of your current billing cycle. No further charges will be made after the cancellation is processed.

Refund Policy

Refunds are issued under the following conditions:
  • If you cancel your subscription within the first 14 days of purchase, you are eligible for a full refund.
  • No refunds will be issued after the 14-day period has elapsed.
  • In the case of technical issues that prevent access to the services, please contact our support team for assistance and potential refund eligibility.

Requesting a Refund

To request a refund, please follow these steps:
  1. Log in to your SoccerStars account.
  2. Navigate to the "Help" or "Support" section.
  3. Submit a request detailing your reason for the refund.
  4. Our support team will review your request and respond within 3-5 business days.

Changes to this Policy

SoccerStars reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services after any modifications constitutes your acceptance of the new terms.

Contact Us

If you have any questions or concerns regarding this Cancellation and Refund Policy, please contact us at [email protected].